FAQs for new & potential sub-agents:

Q.  What is a sub-agent?

A.  A sub-agent sells telecommunications services to their prospective customers utilizing a Master Agent's agreements with various telecommunications providers.  This includes telecommunication services from B1 lines to multiple site MPLS networks and phone systems.

Q.  How are sub-agents compensated?

A.  A sub-agent is compensated with a residual commission telecommunications services sold for the term of the contract.  A sub-agent is also eligible to receive "Spiffs" or any promotions that are being offered by the providers.

Q.  What is the advantage of being a sub-agent for a Master Agent versus becoming a Master Agent myself?

A.  Most telecommunications providers require you to meet an annual quota to become a Master Agent.  As a sub-agent there is no quota attainment and you are not tied to selling only certain providers.  By working under a Master Agent's umbrella you can present multiple carrier solutions to your customers enabling you to be much more competitive. 

Q. How do I request a quote for service? 

A.  You can either use the link at the top of the page on our website to submit a quote request or login to the Agent Portal and start an opportunity. 

Q.  What information is required to obtain a quote for service?

A.  Name of customer, address, BTN and service type are required.   If you have a specific carrier in mind or are competing against a certain provider and have a price point please provide that as well.  The more info we have the more competitive of a quote we can obtain on your behalf.

Q.  Can I get sales engineering support?

A.  Yes you can.  You can either request one of our SEs for support or depending on the size of the opportunity we can get a direct sales rep from one of the providers. 

Q.  Is product training available?

A.  Yes.  All of the carriers offer product training and as a sub-agent you are eligible to participate in it.  If there is a specific product from a provider you would like training on please do not hesitate to ask your Agent Manager.  There is marketing material from the providers that can be accessed via the web site.

Q.  Can I sell phone systems through my sub-agent agreement as well?

A.  Yes.  Visit the solutions section of the website or get with your Agent Manager for more information.

Q.  Do you have a tool that will allow me to track my quote requests and submitted orders?

A.  Yes we do!  Our Agent Portal will allow you to manage your funnel, request quotes, place orders, track "benchmark" dates, view commissions, place trouble tickets and more!