• Make sure that you request that the Qwest Direct Rep request a CIE before you present any contracts to the customer.
• Make sure that your e-mail address and support@telephonypartners.com
• Keep a copy of the CIE approval in the customer's file.
• If you do not have an approved CIE then you will not get paid.  As far as Qwest is concerned a CIE is the only thing that ties you to the opportunity.  You cannot go back and add a CIE later.
• Remember that the CIE establishes that you are an important and integral "cog" between the customer and Qwest and that the opportunity wouldn't of been won without you.
• Ensure that the Qwest Direct Rep is copying all e-mail addresses on the CIE on all correspondence and provisioning paperwork.  Having order #s, account #s and due dates will help if a commission dispute would need to be filed.

If you have any questions regarding the CIE process please get with your Agent Manager.