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Josh Anderson's Blog

January 2007 - Posts

  • The Qwest MIS increase and standard Business Partners

    According to Qwest's new MRA, all business partners will operate under MIS requirements that have been expanded by a third.  While most Premier partners like Telephony Partners tend to maintain enough volume to exceed those requirements, standard partners who are on the fringe may feel some pressure under these expanded performance requirements.  Since failure to perform to the MIS requirements will result in a decrease in commissions, this understandably has several partners concerned about their ability to avoid commission hits.

    Standard partners who are worried about this should consider rolling up under a Premier.  With the proper agreement performance requirements can actually be decreased, allowing some breathing room.  Telephony Partners can usually pay agents via ACH within 48 hours of Qwest's payment to us, so standard partners rolling up under us can still continue their sub-agent programs without introducing additional payment delays typical of other agent programs.

    An added benefit of such an arrangement is the option of outsourcing agent management.  Telephony Partners can avail online access to account and commission reports for agents, can pay sub-agents directly, and can allow online access for our agents' subs.  For agents with existing sub-agent management systems in place, our reporting is comparable to Qwest's native reports.

    There are some intricacies associated with executing the roll-up.  Standard partners looking to create such an arrangement must currently be MIS-compliant, and some paperwork must be completed to enable the transfer of existing business.  Overall, though, it's not tough.  Standard Qwest business partners interested in participating in this type of program with Telephony Partners should submit an application and indicate in the comments that you're interested in a master agent roll-up.
     

    Posted Jan 22 2007, 04:05 PM by janderson with no comments
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  • Can the iPhone compete in the business market with no keyboard?

    After watching the iPhone introduction, I was pretty impressed by the sexiness of the iPhone.  Apple definitely flexed its design muscles, showing that their leading-edge interface designers are still at the top of the heap, but I have to wonder if Apple expects to compete effectively with the market into which they appear to be positions themselves.

    Watching Steve Jobs poke around on the touch-screen keyboard made me wonder whether I could stand using the phone.  My Treo is effective precisely because of the interface flaw Jobs cites:  the "bottom 40."  The Treo keyboard is in my opinion its biggest asset.  Most avid Treo and Blackberry users can type as fast on their phone as they can on a PC keyboard, and I believe that's because of the tactile feedback you have with those keys.  Typing on a flat piece of touch-screen glass, regardless of the advanced error avoidance or whatever the Apple engineers have whipped up, is going to be pretty frustrating.

    In any case, the device isn't even FCC approved yet; Cisco is suing Apple over their use of the word "iPhone," a trademark of theirs; and it's not even slated to be available for another six months.  Guess we'll have to wait and see what happens.

    Posted Jan 11 2007, 07:44 PM by janderson with no comments
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