Josh Anderson's Blog - All Comments

re: Why Information Technology Sales Fail to Close

Bruce Bernstein — Wed, 01 Apr 2009 15:02:59 GMT

great stuff

re: Tech Might Does Not Make Right

Paul Marraffa, Technical Support Specialist/Advisor — Sat, 28 Mar 2009 04:10:22 GMT

I intially found your blog through Linked and reading it made me think about how we as a society allow people such as whom your basing your article upon to continue to strive in all businesses.

Your article basis it on this industry which when a person as whom your talking about does what they do, it falls on people such as myself to make it work. But lets look at the broader pricture in general, the people you are talking about are like used car salesman which at one time they problably were (ha,ha).

What I have learned throughout my many careers the people who wind up being like this should never be in any form of sales in the first place. These people do not know the meaning of customer service or respect for anyone but themself. As much as we not we despise these people they provide opportunities for people who are ethical and care about what their clients want to shine. For us to shine we have to be better than what they consider there best and continue to realize that if it were not for the customer none of us would be in business. Another thing that the people of unethical behavior as we shall say is that they do not think about what it is like to be on the other side. For these people are the ones calling and complaining about every little thing.

In conclusion what these people do is not in the clients best interest, but what salesman actually can say that they have always done what is in the best interest of the customer. A salesman job is to sell a product for a company and what company can truly say their product is truly built exclusively for that customer. What we do as salesmen is modify a product to fit the clients needs. Some people are just more persuasive in making people believe that the product they have is one of a kind when we all know it is not really one of a kind.

So too complain does bring light to watch out for people who are more persuasive but they are not the real problem, the real problem is the customer not doing there due diligence before making a decision. the same thing has happened with people in the financial sector and people getting involved in ponzi schemes. Thanks to companies such as Microsoft, Google, Yahoo and many others have provided the opportunities to due our due diligience, but at the same time from cannot stop people from being stupid even if they know there stupid. But the good thing about stupidy there is an opportunity to be smart also. With smart comes opportunity to understand the mistake and make it right. That is where the good salesman makes his living by being smart and fixing the mistakes of others.

Tech Might Does Not Make Right

Josh Anderson's Blog — Wed, 25 Mar 2009 18:18:51 GMT

In my last post, What Have You Done for Me Lately? (also on PHONE+ ), I discussed the impact of commoditization

re: Why Information Technology Sales Fail to Close

Michael Peltiér — Fri, 13 Mar 2009 21:00:53 GMT

This is awesome!!

re: Why Information Technology Sales Fail to Close

Ivo Doshev — Sat, 28 Feb 2009 09:33:37 GMT

Right in the target.

re: Why Information Technology Sales Fail to Close

Rick Brooks — Fri, 27 Feb 2009 15:30:39 GMT

Excellent analysis.

re: Qwest's Q4 profits up 89%

Direct Communications — Tue, 09 Dec 2008 15:02:20 GMT

Qwest launched it's sub dealer reseller program. you can resell Qwest products through retail outlets.

re: Qwest's Q4 profits up 89%

Jon — Tue, 21 Oct 2008 07:49:04 GMT

Qwest is awesome

How to avoid the top ways VARs fail as telecom agents - Part 2

Josh Anderson's Blog — Mon, 31 Mar 2008 11:44:56 GMT

In my prior post , I discussed the integration of carrier service sales into the VAR business model and

The Impact of ChipPCs and Thin Clients on the Network

Josh Anderson's Bulletin — Sat, 31 Mar 2007 16:59:51 GMT

We recently completed a roll-out of a large TeleVantage system for a financial services call center and